Service plans
Priced per building, billed monthly.
Rates below are the starting point for a single building with up to four units. Multi-site portfolios are quoted per site with a minimum of ten sites.
Silver
$340/mo
Response window: 3 business days
Single-unit offices and small retail
- Scheduled maintenance, twice yearly
- Filters and belts included
- Callouts billed hourly at standard rate
- Written condition report
Most common
Gold
$780/mo
Response window: Next business day
Multi-tenant buildings and clinics
- Quarterly scheduled maintenance
- All planned maintenance parts included
- Next-business-day response
- 10% off project work
- Priority over non-contract callers
Platinum
$1,450/mo
Response window: 4 hours, 24/7
Facilities where downtime costs money
- Quarterly maintenance plus annual deep service
- Four-hour emergency response, day or night
- Emergency callout labour included
- 15% off project work
- Named account technician
- Annual capital-planning report
No plan? We still take the call. Non-contract work is billed time and materials at $165/hr during business hours, $248/hr after hours, with a two-hour minimum and a purchase order required before we dispatch.